DELIVERY & RETURNS

We offer a flat rate delivery service of £5.95 for the UK Mainland. We use various couriers to ensure our price remains competitive.

 

Please allow 3-5 working days for your order to arrive however you order will most likely come before that.

Once your order is confirmed, we will email you to confirm your order. When your order has been fulfilled and shipped you'll receive a further email confirming this which will also include your tracking information.

If you have specific delivery requirements, please email us and we'll be happy to discuss.

 

During the order process you will verify that your age is 18 or above. Please be aware that we are unable to verify your age at the point of delivery, and so by stating the address and confirming your order, you are giving consent for the alcohol to be delivered to the specified address, and not the recipient specifically.

 

If you have any special delivery requirements, or to check any details, please email us at orders@charlesandmike.com and we'll be happy to discuss.

If you have any queries or concerns with your order, please contact us directly to discuss. We will be happy to arrange a return and/or refund for you in case you are not completely satisfied with your products.

You can use our website chat feature at the bottom of the page, or through any of the methods of contact found here.